Patient Info


Patient Info

New Patient Paperwork

Fill out completely online and submit electronically, or print and fill out by hand, then bring in at your first appointment.


We accept most dental insurance. We are preferred providers for the active duty United Concordia, Blue Cross Blue Shield of Tennessee except the Federal Government Plans, Dentaquest for Children, and we are Premier Providers for All the Delta Dentals. The following are different types of insurance plans. Make sure you know which one you have. Also, know your insurance, what it covers, what it doesn’t cover, if your have any waiting periods, exclusions, etc.


Forms you will need:

Dentist and Kid Doing a Thumbs Up — Clarksville, TN — Clarksville Dental Center

Office Policies

New Patients

We always welcome new patients! We’d be pleased to have the opportunity to evaluate and fulfill your dental requirements and those of your entire family.


If you’re visiting our office for the first time, we’d be happy to complete a new patient  Comprehensive  Exam to determine an appropriate treatment plan for you. This usually entails an appointment (up to an hour) consisting of a complete gum examination, necessary x-rays, diagnosis and treatment planning.


We ask that you arrive fifteen minutes early to complete a new patient medical history form or you can visit our New Patient Paperwork Page to complete such, prior to your visit!

Emergencies

We try to help patients in need by providing same day emergency care when possible. Our office is open six days a week for your convenience including Saturdays and evening hours.  A limited exam can be performed by the doctor, any necessary x-rays taken and treatment provided when possible.

Appointments

It is necessary that we work by appointments to ensure you get the appropriate and comprehensive oral care you deserve & require. If you are unable to keep a scheduled appointment, we ask that you provide our office with at least 24 hours notice so that your previously reserved time can be given to another patient. Otherwise a charge may be applied: anywhere from $50 to $75 for missed appointments without 24 hour notice.

Payment Policy

We accept most insurance plans and expect any portion of treatment not covered, to be paid in full on the day of treatment.

We accept most major credit cards as a convenience for you and can arrange outside financing as necessary. (Visa, Mastercard, American Express, and Discover)


Click here to apply for Care Credit

Insurance

Treatment of our patients is not based on their insurance, but rather, based on their dental examination, medical history and appropriate communication to achieve a proper treatment plan.



Please keep in mind that your insurance is a contract between you and the insurance company/employer. As such, you are required to be responsible for the account. We ask that you provide the Front Desk Team with your policy numbers/information, and inform them of any changes to your policy and personal information.


As a convenience to you, our office will submit the charges to your insurance carrier. We offer electronic insurance submissions where possible.

FINANCIAL POLICY

For your convenience, we accept all major credit cards, cash and personal checks. Also, we participate with Care Credit for those patients who desire a payment plan (up to 12 months, interest free). Arrangements for Care Credit should be made prior to your first appointment. Unless other arrangements are made in advance, payment is due on the day the service is rendered.

If you have any questions, please contact us at (931) 572-9152.

Financial Agreement (signature is required)

Insurance

We accept most dental insurance. We are preferred providers for the active duty United Concordia, Blue Cross Blue Shield of Tennessee except the Federal Government Plans, Dentaquest* for Children, and we are Premier Providers for All the Delta Dentals. The following are different types of insurance plans. Make sure you know which one you have. Also, know your insurance, what it covers, what it doesn’t cover, if your have any waiting periods, exclusions, etc…


Metlife Insurance-Beneficiaries receive exams, cleanings, and x-rays at no additional cost.

*Dentaquest. We only accept this for patients 20 years old and younger.

Retiree Insurance

We accept over ten different retiree insurance plans.

Notice of Privacy Practices

Clarksville Dental Center

NOTICE OF PRIVACY PRACTICES THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. THE PRIVACY OF YOUR HEALTH INFORMATION IS IMPORTANT. OUR LEGAL DUTY.



We are required by applicable federal and state law to maintain the privacy of your health information. We are also required to give you this Notice about our privacy practices, our legal duties, and your rights concerning your health information. We must follow the privacy practices that are described in this Notice while it is in effect. This Notice takes effect April 15, 2003, and will remain in effect until we replace it.


We reserve the right to change our privacy practices and the terms of this Notice at any time, provided such changes are permitted by applicable law. We reserve the right to make the changes in our privacy practices and the new terms of our Notice effective for all health information that we maintain, including health information we created or received before we made the changes. Before we make a significant change in our privacy practices, we will change this Notice and make the new Notice available upon request.


You may request a copy of our Notice at any time. For more information about our privacy practices, or for additional copies of this Notice, please contact us using the information listed at the end of this Notice.

USES AND DISCLOSURES OF HEALTH INFORMATION

We use and disclose health information about you for treatment, payment, and healthcare operations. For example:


Treatment: We may use or disclose your health information to a physician or other healthcare provider providing treatment to you. Payment: We may use and disclose your health information to obtain payment for services we provide to you.


Healthcare Operations: We may use and disclose your health information in connection with our healthcare operations. Healthcare operations include quality assessment and improvement activities, reviewing the competence or qualifications of healthcare professionals, evaluating practitioner and provider performance, conducting training programs, accreditation, certification, licensing or credentialing activities.


Your Authorization: In addition to our use of your health information for treatment, payment or healthcare operations, you may give us written authorization to use your health information or to disclose it to anyone for any purpose. If you give us an authorization, you may revoke it in writing at any time. Your revocation will not affect any use or disclosures permitted by your authorization while it was in effect. Unless you give us a written authorization, we cannot use or disclose your health information for any reason except those described in this Notice.


To Your Family and Friends: We must disclose your health information to you, as described in the Patient Rights section of this Notice. We may disclose your health information to a family member, friend or other person to the extent necessary to help with your healthcare or with payment for your healthcare, but only if you agree that we may do so.


Persons Involved In Care: We may use or disclose health information to notify, or assist in the notification of (including identifying or locating) a family member, your personal representative or another person responsible for your care, of your location, your general condition, or death. If you are present, then prior to use or disclosure of your health information, we will provide you with an opportunity to object to such uses or disclosures. In the event of your incapacity or emergency circumstances, we will disclose health information based on a determination using our professional judgment disclosing only health information that is directly relevant to the person s involvement in your healthcare. We will also use our professional judgment and our experience with common practice to make reasonable inferences of your best interest in allowing a person to pick up filled prescriptions, medical supplies, x-rays, or other similar forms of health information.


Marketing Health-Related Services: We will not use your health information for marketing communications without your written authorization.


Required by Law: We may use or disclose your health information when we are required to do so by law.


Abuse or Neglect: We may disclose your health information to appropriate authorities if we reasonably believe that you are a possible victim of abuse, neglect, or domestic violence or the possible victim of other crimes. We may disclose your health information to the extent necessary to avert a serious threat to your health or safety or the health or safety of others.


National Security: We may disclose to military authorities the health information of Armed Forces personnel under certain circumstances. We may disclose to authorized federal officials health information required for lawful intelligence, counterintelligence, and other national security activities. We may disclose to correctional institution or law enforcement official having lawful custody of protected health information of inmate or patient under certain circumstances.


Appointment Reminders: We may use or disclose your health information to provide you with appointment reminders (such as voicemail messages, postcards, or letters).

PATIENT RIGHTS

Access: You have the right to look at or get copies of your health information, with limited exceptions. You may request that we provide copies in a format other than photocopies. We will use the format you request unless we cannot practicably do so. (You must make a request in writing to obtain access to your health information. You may obtain a form to request access by using the contact information listed at the end of this Notice. We will charge you a reasonable cost-based fee for expenses such as copies and staff time. You may also request access by sending us a letter to the address at the end of this Notice. If you request copies, we will charge you $0 for each page, $0 per hour for staff time to locate and copy your health information, and postage if you want the copies mailed to you. If you request an alternative format, we will charge a cost-based fee for providing your health information in that format. If you prefer, we will prepare a summary or an explanation of your health information for a fee. Contact us using the information listed at the end of this Notice for a full explanation of our fee structure.)


Disclosure Accounting: You have the right to receive a list of instances in which we or our business associates disclosed your health information for purposes, other than treatment, payment, healthcare operations and certain other activities, for the last 6years, but not before April 14, 2003. If you request this accounting more than once in a 12-month period, we may charge you a reasonable, cost-based fee for responding to these additional requests.


Restriction: You have the right to request that we place additional restrictions on our use or disclosure of your health information. We are not required to agree to these additional restrictions, but if we do, we will abide by our agreement (except in an emergency).

Alternative Communication: You have the right to request that we communicate with you about your health information by alternative means or to alternative locations. {You must make your request in writing.} Your request must specify the alternative means or location, and provide satisfactory explanation how payments will be handled under the alternative means or location you request.


Amendment: You have the right to request that we amend your health information. (Your request must be in writing, and it must explain why the information should be amended.) We may deny your request under certain circumstances.


Electronic Notice: If you receive this Notice on our Web site or by electronic mail (e-mail), you are entitled to receive this Notice in written form.

QUESTIONS AND COMPLAINTS

If you want more information about our privacy practices or have questions or concerns, please contact us. If you are concerned that we may have violated your privacy rights, or you disagree with a decision we made about access to your health information or in response to a request you made to amend or restrict the use or disclosure of your health information or to have us communicate with you by alternative means or at alternative locations, you may complain to us using the contact information listed at the end of this Notice. You also may submit a written complaint to the U.S. Department of Health and Human Services. We will provide you with the address to file your complaint with the U.S. Department of Health and Human Services upon request.


We support your right to the privacy of your health information. We will not retaliate in any way if you choose to file a complaint with us or with the U.S. Department of Health and Human Services.


Contact Officer: Office Manager

Telephone: (931) 572-9152 • Fax: (931) 572-9155

Address: 1301 Peachers Mill Road, Clarksville, Tennessee 37042

Share by: